Front Office Employee easyHotel City Centre Part-time - Amsterdam

At easyHotel Amsterdam City Centre South we are looking for a friendly, motivated, and service-minded Part-Time Front Desk Agent to join our team. As the first point of contact, you will ensure our guests feel welcome and supported throughout their stay. From handling check-ins and check-outs to assisting with local information, you will help create a smooth and enjoyable guest experience that reflects the easyHotel values of simplicity, efficiency, and accessibility.

Key Responsibilities:

• Welcome and assist guests in a warm, professional, and efficient manner.

• Handle check-in and check-out procedures accurately using our hotel systems.

• Process reservations and payments.

• Respond to guest inquiries in person, by phone, and via email.

• Provide information about the hotel facilities and nearby attractions in Amsterdam.

• Address and resolve guest concerns or escalate when necessary.

• Ensure the lobby and reception area remain clean and inviting.

• Coordinate with housekeeping and management regarding room status and guest needs.

• Follow health, safety, and security procedures at all times.

Requirements:

• Strong communication skills in English (Dutch or additional languages are a plus).

• Positive attitude, adaptability, and a passion for delivering great guest service.

• Comfortable using computers and willing to learn hotel management systems.

• Flexibility to work part-time shifts, including evenings, weekends, and holidays.

• Team player with the ability to also work independently.

• Previous experience in hospitality or customer service is nice to have, but not required.

What We Offer:

• A welcoming and supportive team environment.

• Flexible part-time hours, ideal for students or those seeking work-life balance.

• Opportunities to grow and develop within easyHotel.

• Employee discounts on hotel stays across the easyHotel group.

If you are enthusiastic about hospitality and enjoy working with people, we’d love to hear from you!